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Hair Stop and Shop is a ShopWiki Approved Store

Secure & Safe Online Shopping

Discussed here are important points about secure shopping online.

How do you tell if the Internet connections are secure?

  • Look for the picture of the unbroken key or closed lock in your browser window. Either one indicates that the security is operative. A broken key or any open lock indicates it is not.
  • Look to see if the web address on the page that asks for your credit card information begins with "https:" instead of "http."
  • Some web sites use the words "Secure Sockets Layer (SSL)" or a pop up box that says you are entering a secure area.

Never give your credit card information in e-mail.

Hair Stop and Shop will never ask you to provide your credit card information in e-mail message. If you receive such e-mail, do not respond, but report the problem immediately to order@hairstopandshop.com

Why is paying by credit card safer than paying by check, cash, debit card, money order, cashier's check, certified check, teller's check, or cash on delivery (C.O.D.).?
If you have an unauthorized charge on your credit card, under federal law your liability is limited to $50. Moreover, some web site operators and credit card issuers (including all VISA and MasterCard issuers) promise that under certain circumstances they will even pay this amount for you.

Can paying by credit card help in a dispute?
Federal law provides several rights for consumers who dispute charges for goods or services under two rules. For more information visit: http://safeshopping.org/payment.shtml

Is PayPal a safe payment method?
PayPal is one of the safest methods to send or receive money online. PayPal offers extensive fraud protection, as well as protection against merchandise not received, defective merchandise, etc. PayPal is the most preferred payment method by many online retailers like E-bay, Amazon, etc. PayPal allows customers to provide different and shipping address under the same account. To learn more about PayPal, please visit www.paypal.com

If I pay by MONEY ORDER, what should I do?
When you decide to pay with money order for your purchase, we recommend that you purchase it from a well-established and authorized institution, like the United States Postal Office, Western Union or Money Gram. Always keep your receipt and mail the money order with certified mail, or ask for delivery confirmation, so you can track the letter. In case your mail gets lost or misplaced, you should go back to the institution where the money order was purchased from, provide them with your receipt and ask for reimbursement.

How can you protect against unauthorized use of your credit card account number?
Carefully and promptly check your credit card statements when they arrive. If you identify any irregularities, you should immediately bring these to the attention of the issuer of the credit card by telephone and in writing.

Paying by credit card?
Hair Stop and Shop does not keep customer’s credit card number on file. Customer will have to provide credit card information every time they place a new order. This way if your customer account is compromised, no one has access to the credit card numbers a customer has used.

Do you need a separate credit card?
Consider getting a credit card to use just for online purchases. It will be easier for you to review your records. Also, you'll still be able to use your other credit cards if the security of your online card is in doubt.Some credit card issuers offer "virtual" credit cards for online transactions. You go to the issuer's website and follow the instructions for obtaining the number you may use in your next transaction. Even though the virtual number you give to the merchant is not the same as the one on your credit card, the charge will be authorized, and it will appear on your regular credit card bill. So, if there is a breach of security by one merchant, the person who obtains the number will not be able to use it to charge things to your account.

Inspect your purchase. Look at your purchase carefully as soon as you receive it. Contact the seller as soon as possible if you discover a problem with it. Tell the seller in writing about any problems you have, ask for a repair or refund, and keep a copy of your correspondence.What happens if your purchase is damaged or missing a piece?
To preserve your legal rights, inspect your purchase carefully as soon as you receive it. Contact the seller as soon as possible if you discover a problem with it. Tell the seller in writing about any problem that you are concerned with, ask for a repair or refund and keep a copy of your correspondence.

Review the return, refund, and shipping and handling policies as well as the other legal terms before placing your order.
Become familiarized with the return, payment and shipping policies of the merchant. Know what to expect.

Ensure the safe delivery of your item.
Almost all of our packages are shipped with signature confirmation required (exception are areas where signature confirmation is not available). This means that if no one is available to sign for your package at the time of delivery, the carrier will leave a notice and the item may be picked up from the local Post Office or FedEX facility or you can call the 1-800 # to schedule a redelivery.
This ensures that no items will be left on a doorstep to be lost, stolen, misplaced or damaged. If signature confirmation presents an inconvenience for those customers who are never home, items may be shipped to customer’s place of work under certain circumstances.


Parts of this information is provided by http://safeshopping.org


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HAIR STOP AND SHOP INC. - PO Box 120, Belleville, NJ 07109